Customer Stories
Trusted by the world’s leading legal teams
See how leading legal teams use Sandstone to orchestrate workflows, operationalize playbooks, and move beyond cataloging and retrieval.
Middesk Replaces a Tangle of Forms, Slack, and Email with a Single AI-Native Legal Hub
Middesk is a fast-moving business identity platform with a lean legal function — a single in-house counsel supporting the entire company. With no CLM in place and intake scattered across a Google Form, Slack threads, and inbound email, every request risked falling through the cracks. Contract review was piling up alongside repetitive policy questions, and redlines were being drafted with general-purpose tools like ChatGPT that frequently hallucinated Word output. By adopting Sandstone as its legal operating layer, Middesk is consolidating contract review, intake, and policy Q&A into a single workflow — giving its solo counsel the leverage of a full legal ops stack without the implementation burden of a traditional CLM.
MasterClass Bets on Sandstone to Consolidate Its Legal Stack and Kill the Double-Entry Problem
MasterClass is a consumer technology company whose legal team, led by General Counsel Kevin Yung, is rethinking its entire legal operations infrastructure. With Ironclad up for renewal and legal requests arriving through a tangle of disconnected systems — multiple NDA channels, parallel approval workflows, untracked Slack threads, and email-based marketing reviews — the team was spending more time managing process than doing legal work. By using Sandstone as a centralized legal operations hub, MasterClass is working to eliminate duplicate data entry, consolidate fragmented intake channels, and extend legal tracking to non-contract work that has never been captured in any system at all.
Crexi Uses Sandstone to Find Leverage in Scaling
Crexi is a fast-growing commercial real estate technology platform operating with a lean legal team responsible for supporting high-velocity business activity across the entire organization. With contract requests flowing in through multiple channels simultaneously, the team faced a familiar but critical challenge: too much volume, too little structure, and no single place to manage it all. By implementing Sandstone as its operating layer for intake, playbooks, and contract workflows, Crexi eliminated manual bottlenecks, organized institutional knowledge into a single platform, and transformed its legal function into a scalable engine for business growth.
Ocrolus Transforms Legal Precedent into Live Negotiation Intelligence
Ocrolus is a fast-growing, AI-powered document automation platform for financial institutions. With a lean legal team supporting a high-velocity organization, Ocrolus needed a way to bring order to fragmented intake, apply consistent negotiation positions, and convert historical decisions into "live" guidance available at the moment of negotiation. Sandstone became the operating layer across the tools the team already relies on—introducing structure to intake, enabling playbook-driven reviews, and providing leadership with a clear view of the legal workload.
Hypertherm Turns a Legal “Black Box” into a Playbook-Driven Operating System
Hypertherm is a global manufacturer supporting a complex, high-volume commercial environment. With significant NDA throughput and recurring agreement patterns, the legal team faced a classic industry bottleneck: a flood of low-value requests, limited visibility into total workload, and excessive time spent renegotiating the same issues. By implementing Sandstone as its operating layer for intake, playbooks, and workload insights, Hypertherm reduced "noise," standardized its negotiation positions, and began managing legal work with data-driven precision.
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