Intake & Triage
One conversational intake layer for every business channel.
The full lifecycle, handled. Nothing falls through the cracks. Nothing requires a nudge.
Slack
Teams
Gmail
Jira
Asana
IronClad
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Trello
OutlookSlackTeamsGmailJiraAsanaIronCladSharePointClickUpTrelloOutlookIntake without the back-and-forth
Sandstone allows you to reply back to conversations, comments, and tickets across nearly any system directly from Sandstone.
LEGAL-482“Do I need legal review for a $12K SaaS contract?”
Sandstonedraft readyYes — contracts above $10K require review. I’ve opened a ticket and notified the assigned attorney.
AI handles and clarifies
Handle auto-replies and clarifications on routine requests automatically. Fully customizable, so your team stays in control.
Multi-dimensional triage
Triage every incoming request across type, urgency, value, team expertise, capacity, and risk signals without manual intervention.
Issue Timeline
Request received via Slack
Assigned to John Smith
John Smith added a comment
Finance approved: $12K SaaS
Terms edited — §4.2 updated
Contract approved
Comprehensive audit trails
Full visibility for your team and a complete record for compliance, without anyone having to think about it.
Sandstone captures every request — no matter where it comes from — in one place.
New message in #dualbridge-legal
Hi Sandy, Please see the attached documen...
Mutual NDA with Dual Bridge, Inc. requires...
9 minutes ago
Teams
Slack
IronClad
SharePoint
Jira
Asana
ClickUp
Trello
Gmail
HubSpot
Teams
Slack
IronClad
SharePoint
Jira
Asana
ClickUp
Trello
Gmail
HubSpot
Google Docs
Microsoft Word
Dropbox
OneDrive
SharePoint
Google Drive
Zendesk
HubSpot
Workday
Slack
Google Docs
Microsoft Word
Dropbox
OneDrive
SharePoint
Google Drive
Zendesk
HubSpot
Workday
Slack
Intake Where
You Work
"Sandstone is thinking beyond the simple question-and-response of chatbots and building infrastructure to automate operational friction — allowing our team to focus their expertise on transactions of the highest strategic importance."
Enrique Colbert
General Counsel
E-Commerce
Learn More
Learn More